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Welcome to AED University

AED University is an educational service of The AED Foundation, an affiliate of the Associated Equipment Distributors.  The curriculum includes industry-specific training in management, parts, service, sales, rental and customer service and technical and safety compliance training is also available through our online educational partners.

The AED Foundation is pleased to offer Certifications in:
Branch Operations Management | Service Management | Parts Management | Rental Management

Important Events

New Online Technical Assessments for Dealer Technicians »» CLICK HERE

The AED Foundation is pleased to announce the new Online Dealer Technician Technical Assessments are now available. Requested by AED members and affiliates to meet hiring and workforce development needs, the assessments can be used to evaluate equipment technical knowledge for either pre-hire job applicants or currently employed technicians. More>>


The Sell Process™ Webinar- Your Defense! Presented by Don Buttrey »» CLICK HERE

Objections will come. Sales professionals must be trained and ready to deal with them effectively. You need SELL Defense! Complaints are inevitable. Every dealership makes mistakes – it's how each service professional interacts with the customer that makes the difference. These negative experiences, handled correctly, can actually solidify customer loyalty. This webinar will teach you a sell defense.
Webinar: Sell Process - Your Defense
May 14, 2013; 10 a.m. to 11:30 a.m. CDT
Presented by Don Buttrey Sales Professional Training™




Webinar: 'Expose Yourself' – Aftermarket Marketing and Sales - Part Two Presented by Rich Jilek »» CLICK HERE

Do you market the services you offer at your dealership? Do you know how or what is available to help increase your bottom line? What would motivate your team? Rich Jilek, with over 35 years of experience in heavy equipment manufacturing and distribution presents:
Webinar: 'Expose Yourself' – Aftermarket Marketing and Sales - Part Two
May 21; 10-11 a.m. CDT 





Webinar: Delivering Superior Customer Service By Christine Corelli »» CLICK HERE

Aligning Your Dealership for Results Through Teamwork
Your ability to deliver superior customer service requires teamwork – where every single person in your company is dedicated to the common goal of developing a reputation for superior service and works as a highly effective team in finding ways to continuously improve the level of service they provide. Don't miss this unique opportunity to learn how to align your dealer organization for results.
Webinar: Delivering Superior Customer Service
June 11, 2013; 10-11:30 a.m. CDT
Presented by Christine Corelli





AED is an international trade association representing companies involved in the distribution, rental and support of equipment used in construction, mining, forestry, power generation, agriculture and industrial applications. AED member dealers are unique in that they are each authorized, via contract with an original equipment manufacturer, to inventory, sell and service new machinery in a given geography. More than 90% of AED's factory authorized dealers rent construction equipment as well. The Associated Equipment Distributors strongly adheres to and strongly advocates principles of integrity, ethics and fairness. The AED urges its members to conduct their businesses ethically and compatibly with the free enterprise system and the laws which govern it. Contractors can locate factory authorized construction equipment dealers at the MachineMart® web site.

Administrative Offices
600 22nd Street, Suite 220
Oak Brook, IL 60523
Phone: 630-574-0650
Fax: 630-574-0132
Copyright © 2013 Associated Equipment Distributors, Inc.
 
 
 
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Washington Headquarters
601 Pennsylvania Ave., NW
Suite 900
Washington, DC 20001
Phone: 800-388-0650



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