Information and Support for Service Managers AED University, your FREE Learning Management System AED University is an educational service of The AED Foundation, an affiliate of the Associated Equipment Distributors. The curriculum includes industry-specific training in management, parts, service, sales, rental and customer service and technical and safety compliance training is also available through our online educational partners. Check it out at www.aedu.org. What's New for Service Managers Do you have a tough time understanding financial statements? We have a solution for you. Two web-based courses, Financial Management 101 is an introductory course for non-financial managers and Financial Management 102 teaches non-financial managers how to calculate, interpret and analyze the financial ratios most commonly used in the equipment distribution industry. For a demo Click Here. Webinars for Service Managers Parts and Service: Hiring and Managing for an Economic Upswing August 19, 2011 - 10:00am to 11:30am CDT Service Management - Inspection - Speaker: Ron Slee Sept. 26, 2011 - 1:00 pm CDT The Art and Science of Influencing People - Speaker: Christine Corelli Oct. 12, 2011 - 10:00am to 11:30am CDT Parts and Service: What do High Performance Dealers know that you don't? October 14, 2011 - 10:00am to 11:30am CDT Service Management - Work Order Processing - Speaker: Ron Slee Nov.21, 2011 - 10:00 am CST Service Management - Labor Rates - Speaker: Ron Slee Nov. 21, 2011 - 3:00 pm CST Seminars for Service Managers Test Drive: The Business War Game For Distributor Operations November 1 - 2, 2011 - Oak Brook, Illinois Service Management Unit I: When It's Right (WIR I) - Speaker: Ron Slee November 9 - 10, 2011 - Chicago, Illinois Service Management Unit III: Realizing Market Potential (RMP) - Speaker: Ron Slee November 16 - 17, 2011 - Chicago, Illinois "AED University has some great courses. I like that they are industry-specific. You can't get that anywhere else." Mike Sullivan, General Manager, Chadwick-BaRoss, Inc. Featured Story Perhaps what Congress needs now is ? YOU! Christian Klein, 1-1-2011  » Latest Article Is AED Management Certification for Me? AED Certified Managers are counted among the finest in the equipment distribution industry. Through their commitment to ongoing professional development and a dedication to serving their organizations, these managers are setting the benchmark for workplace performance. Click Here for the requirements for AED Service Management Certification, a list of courses, the cost and additional information. You'll find that each course you take contains ideas that you can use now to improve your skills, do your job more efficiently, and reduce frustration through better understanding. Read a recent article about the importance of management certification for you and your dealership.  » Latest Article What Nick Taylor, AED Certified Service Manager from Rish Equipment Co., Bluefield, WV says about getting his AED Management Certification: "It has been a great honor to have achieved the AED distinction of Certified Service Manager. The knowledge I have gained through AED is used on a daily basis and is the foundation on which I manage and make decisions. This has made me a better manager and well-rounded person. I appreciate Rish Equipment Company for seeing the value in this certification program and allowing me all the resources necessary to accomplish my goals and bring more value to the company. This type of high quality management specific training in the heavy equipment industry is difficult to find and the AED University courses are excellent in providing a wealth of knowledge. I always recommend this certification program to anyone who is looking to increase the knowledge of their specific position." Want to Keep Your Options Open? Find out where you excel professionally and what skills need improvement by spending a few minutes with the AED Foundation's Basic Skills Assessment (BSA). This convenient tool will showcase your strongest professional competencies and show you how you can optimize your total skill set by identifying areas where professional education could boost your professional performance. This is a totally confidential process between you and The AED Foundation. Read More... Workforce Development Resources 2009-2010 Workforce Needs Survey  » Click Here for survey. Articles of Interest Three Years From Now Who Will Be Left Standing? By Christine Corelli, CED Magazine, January 2011 The paint on the fleet won't be the distinguishing trait of survivors ? step into the future for a few minutes and see who's there.  » Latest Article Who is Who in the Zoo? By Ron Slee, CED Magazine, January, 2011 Making sense out of the adjustments we have had to make to our businesses.  » Latest Article Please contact, Pat Novak Phone: (630) 574-0650 ext. 347 Email: CLICK HERE AED Certified Service Managers 2011 Dan Heskin, General Equipment & Supplies, Inc., Minot, ND Joe Brooks, JCB of Georgia, Pooler, GA Ken Smithey, General Equipment & Supplies, Inc., Sioux Falls, SD Robert McMahon, Komatsu America Corp., Rolling Meadows, IL Terry Chinander, General Equipment & Supplies, Inc., Shakopee , MN 2010 George Cross, Kirby-Smith Machinery, Inc., Oklahoma City, OK Steve Ward, Diesel Machinery, Inc., Sioux Falls, SD 2009 Kurt Maxwell, Kirby-Smith Machinery, Inc., Oklahoma City, OK Ted Davies, Diesel Machinery, Inc., Rapid City, SD 2008 Ben Sitton, Kirby-Smith Machinery, Inc., Oklahoma City, OK Dale Heiner, Stephenson Equipment, Inc., Harrisburg, PA Dave Robertson, General Equipment & Supplies, Inc., Fargo, ND Gord Harland, Cummins Western Canada, Edmonton, AB, Canada Jason Mahrer, General Equipment & Supplies, Inc., Fargo, ND Nicholas Taylor, Rish Equipment Company, Bluefield, WV 2007 Alan George, Nortrax, Inc., Fort Myers, FL Brian Carr, Nortrax, Inc., Lutz, FL Edward Phillips, Nortrax, Inc., Miami, FL Jason McCluer, Bejac Corporation, Placentia, CA Jerald Bankston, Diesel Machinery, Inc., Aberdeen, SD Joe Moss, Nortrax, Inc., Orlando, FL Robert Richards, Nortrax, Inc., Lutz, FL Ronnie Ellis, James River Equip. Virginia, LLC, Ashland, VA 2006 Doug Ramsey, JCB of Georgia, Pooler, GA Robert Foss, Bierschbach Equipment & Supply, Sioux Falls, SD

AED is an international trade association representing companies involved in the distribution, rental and support of equipment used in construction, mining, forestry, power generation, agriculture and industrial applications. AED member dealers are unique in that they are each authorized, via contract with an original equipment manufacturer, to inventory, sell and service new machinery in a given geography. More than 90% of AED's factory authorized dealers rent construction equipment as well. The Associated Equipment Distributors strongly adheres to and strongly advocates principles of integrity, ethics and fairness. The AED urges its members to conduct their businesses ethically and compatibly with the free enterprise system and the laws which govern it. Contractors can locate factory authorized construction equipment dealers at the MachineMart® web site.

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