AED University Self Study Course Catalog - Customer Service
AED University's Self-Study Courses can provide the information and training to improve the performance of your managers, your employees and your departments.
Because these courses are self-study, there is no additional cost for travel or time away from the office or shop floor. Participants benefit because they can study only the materials they need at their own pace.
Course materials feature a mix of video, audio, articles and books. Pre- and post-testing online ensures that they are learning what is most important and improving their skills and knowledge.
For more information, contact
Carol Schrader, Director of Development for The AED Foundation at 800-388-0650 x303 or cschrader@aednet.org
Registration is free to all AED Dealer Member Companies.
To purchase a course you must have a login and be registered in the AED Learning Management System.
To check to see if you already have a login, click on "FORGOT YOUR LOGIN" in the grey box above and enter your email address. If you do then a login will be sent to you. If a login is not available, click on "request more information" and a login will be sent to you.
For further assisance CLICK HERE.
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Sales and Customer Management 103 - Improving (2009) PRICE TYPE
| PRICE
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| AED Members
| $295.00
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CEU CREDIT: 0.6
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Approximate length:
4 - 6 hours
Course Description:
Designed with the sales manager in mind, this course examines what it takes to manage a sales team effectively.
In addition to defining a proven S.A.L.E. process, this course will help sales managers develop practical ways to inspire and coach their sales professionals to deliver the best results. Sales managers will also gain techniques for recruiting and interviewing potential sales people using tactics to uncover past behaviors, work strategies, and selling skills to predict future selling success.
Contents:
| 1. | Sales Smarts for Sales Managers | DVD and Participant Materials | | 2. | Life is a Series of Presentations | DVD and Participant Materials | | 3. | More than a Gut Feeling in Sales | DVD and Interview Book | | 4. | Articles to Reinforce Training | Articles from CED Magazine | |
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